Frequently asked questions

WPPriceComparison is the new home for our flagship products, the Compare Theme and Compare+ Plugin. Compare is a Powerful, Professional, Premium WordPress Price Comparison theme. The Compare+ Plugin is the perfect extension to the Compare Price Comparison Theme, which has unique functionality for affiliates who want to build up their own Price Comparison site.

Customer Support

Need a hand getting set-up with your newly purchased theme or plugin?

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Theme Customisation

Need to modify your theme? Get a quote for custom design and development work from our customisation partners.

Sales

Are future updates included in the price?

All future Compare theme updates are included in the price of the theme and theme updates can be downloaded over at ThemeForest.

 

Compare+ plugin updates can be downloaded from this site and require a valid plugin license.

Can I purchase the plugin on ThemeForest?

It is not possible to purchase the plugin from ThemeForest, this must be purchased from this site. Click here for more information Pricing and Licensing

Do you offer a discount on multiple license purchases?

We cannot offer a mutli purchase discount on the theme as we sell this through ThemeForest. However, we do offer multi purchase discounts on the plugin, for more details click here Pricing and Licensing.

What is your Refund Policy?

Once the source code has been downloaded we will not be able to refund the product. Make sure you sign up for a trial here Trial and make sure this is the product you require before purchasing.

Licenses

Can I resell the plugin to my clients?

The plugin is not available for resale, we shall be creating an affiliate scheme in Q3 2017 to allow you to earn of recommending the plugin to other people.

Can I use the plugin on multiple websites?

The Compare+ plugin can be used on one site only. Please contact us for multi-site discounts.

Installation

Common installation issues

One of the most common problem users experience is that users upload the whole zip file downloaded from ThemeForest; it is important that this file is unzipped to find the actual installation files that are required. For more information please see the documentation section of this site.

Configuration

Both Compare and Compare+ offer a high level of customization, from how the website will look to the user in terms of colours and logo to the various mapping options offered by Compare+. For more options see the documentation sections of this site.

Updates

The Compare team are constantly working to update Compare and Compare+. Compare updates are published to ThemeForest and Compare+ updates are published to this site.

Whats included in the price?

Included in the price of the Compare+ plugin is a minimum of 1 years support through our support ticketing system. The plugin and theme both come with full source code to allow the user to change anything they wish to. Remember though any changes may cause future issues regarding support and upgrade management.

Support for the theme is optional and can be purchased and extended via ThemeForest.

WordPress

I can’t install the plugin into my WordPress theme

Make sure that you have unzipped the zip file you downloaded from ThemeForest, the installation files needed are within it. For more information please see the documentation section of this site.

Is the plugin compatible with other Themes?

At the moment the Compare+ plugin is only compatible with the Compare theme.